Payment Terms
- Payment Methods
- We accept payments via credit card (Visa, MasterCard, American Express), debit card, PayPal, and bank transfers. All payment transactions must be completed in full before access to any courses or training materials is granted.
- Course Fees
- The fees for our courses are as stated on the website at the time of your registration. All fees are inclusive of applicable taxes unless stated otherwise.
- Course fees are subject to change. However, if you have already registered for a course, the fee you paid will be honored.
- Payment Due Date
- Full payment is required at the time of registration. If payment is not received and processed successfully, your access to the course may be suspended until payment is completed.
- Currency
- All payments will be processed in the currency indicated on the checkout page (USD). If the payment currency differs from your local currency, any applicable conversion fees are the responsibility of the purchaser.
- Promotions and Discounts
- Occasionally, we may offer discounts or promotions. These offers are subject to specific terms and conditions, which will be clearly stated at the time of registration. Promotional offers cannot be combined with other discounts or offers unless explicitly stated.
- Receipt of Payment
- Upon successful payment, a confirmation email will be sent to the email address provided at the time of registration, including an electronic receipt of payment. You may also access your payment receipt from your user account dashboard.
Cancellation Policy
- Cancellation by the Learner
- Learners have the right to cancel their registration for a course within a specified period after purchase. The cancellation period is outlined below:
- Refund:
- If you cancel before access is granted to the course, you incur administrative fee of 20%.
- If you cancel after accessing the course materials, due to unexpected schedule conflict reasons, we will work with you to pick another class schedule.
- How to Cancel
- To cancel your course enrollment, please submit a cancellation request via our support page or by emailing [info@nbn-systems.com] with the subject “Course Cancellation.” Please include your order number, course name, and the reason for your cancellation.
- Non-Refundable Cases
- Some courses, such as those involving special offers, bundled packages, or specific services (e.g., one-on-one coaching sessions), may not be eligible for cancellation or a refund. Please refer to the individual course page for specific terms.
- If you have violated the website’s terms of use, including fraudulent activity or misconduct, your enrollment may be canceled without a refund.
Refund Policy
- Eligibility for a Refund
- Refunds are only available for cancellations made within the timeframes specified under our Cancellation Policy.
- Refunds will be issued to the original payment method. In cases where this is not possible (e.g., an expired credit card), an alternative method of refund will be arranged at our discretion.
- Processing Time
- Once a refund is approved, it may take up to 14 business days for the amount to be credited back to your account, depending on your payment provider.
- Refund Amount
- The refund amount will be calculated based on the cancellation policy.
- No-Show or Unused Courses
- Refunds are not available for learners who do not attend a course or do not use the course content, except in cases of technical issues or extreme circumstances. If you cannot attend a course due to unforeseen reasons, we recommend reaching out to us to discuss potential deferral or rescheduling options.
General Terms & Conditions
- Access to Course Materials
- Access to course materials is granted upon receipt of payment. This access may be revoked if you violate our Terms of Service, including but not limited to disruptive behavior or unethical actions.
- Changes to the Course or Training
- We reserve the right to modify or cancel a course in the event of unforeseen circumstances. If a course is canceled or rescheduled, you will be notified.
- Technical Issues
- In the event of technical difficulties with the website or course platform, we will make every effort to resolve these issues promptly. However, no refunds will be issued for minor interruptions or inconveniences. If a significant technical issue prevents access to course content, we will offer alternative solutions.
- Transfer of Course
- Learners cannot transfer their course enrollment to another individual. If you are unable to attend, you may request a refund or, where applicable, defer your enrollment to a future session.
Final Disclaimer
- These policies are subject to change. We will notify you of any changes by updating the policy on this page and providing you with appropriate notice. Please check this page regularly for updates.
- By registering for a course, you acknowledge that you have read, understood, and agreed to the terms outlined in this Payment, Cancellation, and Refund Policy.